Industry briefs and white papers on customer data, CRM and messaging for operators across Southeast Asia.
RevRoom · Industry Brief · Singapore F&B · September 2026 · 7 min read
Grab bought Chope. Here's what actually changed.
In 2024, Grab said Chope would stay independent. Two years on, reservations, dining deals and delivery all sit inside Grab, and restaurants are getting more guest data than before. The open question is what they do with it.
NexHive · Industry Brief · Thailand B2B · September 2026 · 7 min read
LINE isn't just for consumers — it's become a B2B sales channel in Thailand
While Western sales playbooks debate email vs. LinkedIn, Thai buyers and sellers are already closing deals in the one app most B2B software still ignores.