Restaurant Software Comparison
RevRoom vs Chope
Both handle restaurant bookings — but they solve very different problems. Here's what you need to know before choosing one for your F&B business in Thailand or Singapore.
RevRoom
Best for restaurants that want to own their guest relationships and drive repeat visits through CRM and Line OA campaigns.
- ✓You own 100% of guest data
- ✓Full CRM + loyalty + re-engagement
- ✓Native Line OA — automated campaigns
- ✓No commission per booking
- ✓Free plan available
C
Chope
Best for restaurants that want to appear in a consumer discovery marketplace and drive new-to-restaurant bookings.
- •Consumer discovery marketplace
- •Reach new guests browsing Chope app
- •Commission per booking applies
- •Chope retains guest data
- •No CRM or loyalty features
Many top restaurants in Bangkok and Singapore use both: Chope for discovery, RevRoom to own and retain those guests long-term.
Full Feature Comparison
FeatureRevRoomChope
Online bookingYes — guest-facing booking page with confirmationYes — via Chope marketplace
Guest data ownership100% yours — full database export anytimeChope owns and controls the data
CRM & guest profilesFull CRM — dining history, spend, preferences, loyaltyBasic booking records only
Line OA integrationNative — automated campaigns, no connector neededNot available
Re-engagement campaignsAI-powered, automated — targets lapsed guestsNot available
Loyalty programBuilt-in — stamps, rewards, visit trackingNot available
Commission per bookingNo commissionCommission per booking
Free planYes — free to startNo free plan
AI featuresYes — campaign optimisation & re-engagementNo
No-show remindersAutomated via Line & SMSBasic email only
Restaurant discoveryNot a marketplace — you market your brandConsumer app — drives new guests via Chope
AnalyticsFull F&B dashboard — covers, spend, retentionLimited booking stats
SupportLocal team in Thailand and SingaporeRegional support
LanguagesThai and EnglishThai and English
When to Choose RevRoom vs Chope
Choose RevRoom if…
- ✓You already have a customer base and want to drive repeat visits
- ✓You want to own your guest data, not rent it
- ✓Your customers use Line (especially in Thailand)
- ✓You want to run your own loyalty programme
- ✓You want to avoid per-booking commissions
- ✓You need a full CRM, not just a booking calendar
Choose Chope if…
- •You are a new restaurant needing initial customer discovery
- •You want exposure to the Chope consumer app audience
- •Commission per booking is acceptable for your margins